1. Privacy Policy

Telefonetica, its affiliates and subsidiaries are fully committed to protecting your privacy. This Privacy Policy explains our information collection and dissemination practices. To act as your insurance company, we will ask you to provide us with personal information about yourself. We only use your personal information to help you apply for health insurance. We do not sell, trade or give away your personal information to anyone. In addition, we use industry-leading technologies to ensure the security and confidentiality of the personal information you provide to us. If you have questions or concerns about this Privacy Policy, please contact us.

Company Privacy Policy

This Company Privacy Policy discloses the information privacy practices for the Web site you are currently visiting. Throughout the policy, we refer to information that can identify you as a particular individual, such as your name, telephone number, e-mail address, Social Security number or credit card number, as “personal information.” In addition, personal information includes any information related to your health or medical history.

We do not sell, trade or give away your personal information to anyone.

We do not disclose your personal information to third parties unless one of the limited exceptions below applies.

If you submit an application for insurance offered through an insurance agent or agency with whom we have partnered, then we may disclose your personal information to that agent or agency to process the requested application or quote. Please be assured that these partners may only use your personal information to process the requested quote, application or enrollment form, and are contractually obligated to maintain strict confidentiality.

Service Providers. We may disclose your personal information to other companies that assist us in processing or handling your insurance application or communicating with you. For example, we may provide your personal information to a service provider to verify the validity or credit limit of your credit card. Please be assured that the companies we hire to process or handle your insurance application or to communicate with you cannot use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality.

Legal Obligations. We may disclose or report your personal information when we believe, in good faith, that disclosure is required or permitted by law, for example, to cooperate with persons or regulatory bodies, or law enforcement authorities, or to resolve consumer disputes.

Other than these exceptions, we will not share your personal information with third parties. We collect personal information in the normal course of business to process your insurance application and better serve you.

Applying for health insurance. If you are applying for health insurance through our website, we may also ask you to provide us with personal information or medical information relating to you and any family members you include on your application. This information will be used to process your application. In addition, we may ask you to provide us with credit card or banking information, which will be used to process your application or collect any amounts associated with your application or insurance premiums following approval of your application.

Quotation or processing of your application. We may use your personal information to contact you as necessary to process your application or provide you with a quote. For example, we may send you emails during the application process to inform you of the status of your application and to obtain additional information requested as part of the application.

Customer Satisfaction, Recommendations and Other Products. We may contact you to conduct a survey about your satisfaction with our service, to recommend our products and services to others, or to inform you of additional products and services.

We collect anonymous information about you for internal purposes and may share this anonymous information with third parties.

Anonymous information is any information that does not personally identify you, including general demographic information, such as the number of visitors to our website from a particular state. We use anonymous information primarily for marketing purposes and to improve the services we offer.